latest software updates

We want to keep you in the loop with all the latest happenings in our courses and system. On this page, you'll find a comprehensive log of all the exciting changes, improvements, and additions we make to our system. Whether it's a new feature, a course enhancement, or a system update, we've got you covered.

Bookmark this page and check back regularly.

No More Lost Files When You Merge Duplicate Contacts
No More Lost Files When You Merge Duplicate ContactsESC Hub
Published on: 06/04/2026

When you merge duplicate contacts in ESC Hub, all documents from the secondary contact now transfer automatically to the primary record - no manual re-uploading, no lost files.

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Stay in the Flow - Key Usability Fixes Now Live in Conversations
Stay in the Flow - Key Usability Fixes Now Live in ConversationsESC Hub
Published on: 19/03/2026

ESC Hub Conversations just got smoother - update contact details during calls, send emails mid-call, and initiate calls from new conversations without interruption.

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Calendly Phone Numbers Now Sync Automatically
Calendly Phone Numbers Now Sync AutomaticallyESC Hub
Published on: 06/01/2026

ESC Hub now automatically syncs phone numbers from Calendly appointments, keeping contact records accurate without manual updates.

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